Field notes
Notes from the dispatch desk
Eight articles on what belongs on the ticket before a crew is named.
Read the gauge before the color
Pressure tells you if the filter is the problem.
Chlorine before a shock story
The reading decides the visit, not the word green.
A pump that loses prime
Air in the line is a different stop than a dirty filter.
Weekly route versus an opening
A route stop is short. An opening is a full chemical start.
Hours from the pool count
Each pool is a pad, a test, and a brush.
One pool company gets the request
The stop is not texted to every route in town.
Salt cells and tablets
The sanitizer type changes what the tech carries.
What the callback should say
The caller should hear who is coming, not a list of companies.